Solutions · Private operators

Premium experience and pricing control, without enterprise overhead.

Give members a booking and joining experience that feels like your brand, fill every court and class, and run offers that actually grow your membership.

Reformer Pilates studio session

The challenge

What gets in the way for private operators.

Standing out

Members expect the experience of the best consumer apps, not a clunky booking portal.

Pricing that works

Peak, off-peak, members, guests and offers all need different prices.

A small team

The same few people run the desk, the marketing and the finances.

How OpenPlay helps

Everything you need, in one platform.

Your brand online

Branded joining and booking, with saved cards and family accounts.

Courts and classes

Resource, class and ticketed bookings, with waitlists that fill cancellations.

Flexible pricing

Time bands, member and guest prices, packages and bundles.

Referrals and offers

Refer-a-friend rewards, promo codes and campaign reporting.

Marketing integrations

Dotdigital, Mailchimp and Google Tag Manager, driven by real behaviour.

Desk and café

Point of sale quick buttons and card terminals at reception.

In practice

Offers that grow your membership.

Run promotions, packages and referral campaigns, and see which ones perform.

Promo codes online and at the desk

Packages such as 12 classes for the price of 10

Referral rewards applied automatically

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Flow promotions campaigns dashboard

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Flow facility dashboard

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Flow facility dashboard

Proven at scale

The platform behind some of the UK’s busiest leisure estates.

3.5m+

customers on the platform

55m+

visits powered every year

285

centres running Flow

Other solutions

From a single club to a national estate.

Leisure operators

Multi-site estates

Local authorities

Public leisure and trusts

Universities

Sport and student wellbeing

Stand-in photo

See OpenPlay for private operators.

Bring your sites, timetable and awkward edge cases. We’ll show you how it handles them.